Back office & bookkeeping
6-minute read
Which worries are real: a 20-minute back office health check
Five questions that separate imaginary problems from real ones.
By the Tier 5 team — Mary Mayville Mooney, CPA, Founder

It’s 11 p.m. The question is still there: Can I afford payroll? Did I set enough aside for taxes? Are sales up while my margins are quietly shrinking?
Those worries make sense when you’re responsible for the whole business. But a worry without a number behind it is hard to answer. Half the worries keeping you up aren’t real problems. They fill the space where answers should be.
That’s not a discipline problem. It’s a visibility problem.
This 20-minute check is a way to get specific. You don’t need a perfect set of books to start. Use what you have, note what’s missing, and separate a measurable issue from vague dread.
1. What cash is coming in, and going out? (4 minutes)
Look at your current bank balance. Then look ahead: what cash do you expect to collect, and what payments are coming due over the next 30 days?
Include payroll, rent, vendor bills, loan payments, inventory purchases, owner draws, and known tax payments. If you sell online, account for the gap between a customer’s purchase and the cash reaching your bank. If you provide services, check which invoices are still unpaid and when you expect to collect them.
Write down the lowest cash balance you expect during the month, not just today’s balance. Profit and cash are not the same thing. A business can be profitable and still face a cash squeeze when money is tied up in unpaid invoices, inventory, or upcoming obligations.
A real concern: Your forecast shows a shortfall, a tight payroll week, or a payment you cannot cover on time.
A visibility concern: You can’t estimate the low point because upcoming collections and payments aren’t gathered in one place. That is worth fixing, but it does not yet prove the business is in trouble.

2. Is payroll covered, and are tax payments on your calendar? (4 minutes)
List your next payroll date and the cash needed for wages, payroll taxes, and any related benefits or deductions. Then check your calendar for tax payments due soon, including payroll tax deposits, sales tax, and estimated income tax.
The dates and rules depend on the type of tax, your business, and where you operate. Don’t assume a tax payment is covered just because the money is still in the account. Identify what is due, when it is due, and whether the funds are set aside.
For federal employment taxes, deposit schedules depend on IRS rules; they are not simply the same as your payroll frequency. The IRS explains federal deposit requirements in Topic 757. For estimated taxes, see the IRS’s estimated tax guidance. Check state and local requirements separately.
A real concern: A required payment is approaching and you don’t have the funds, the due date is unclear, or a prior payment may have been missed.
A visibility concern: You’re unsure what you owe because tax liabilities and payment dates are not tracked together. Confirm the amounts and dates before treating uncertainty as a crisis.
3. Are your margins changing? (4 minutes)
Compare this month’s sales and costs with last month or with the same period last year. Keep the comparison simple: Did the business keep a similar share of each sales dollar after direct costs?
For an ecommerce business, direct costs might include product costs, shipping, packaging, and marketplace fees. For a service business, they could include subcontractor costs or labor directly tied to delivery. Use consistent categories, or the comparison may be misleading.
A lower margin can have ordinary explanations: a discount, higher supplier costs, a change in what customers are buying, or more time spent delivering work. The point is to find the change, not to assume the worst.
A real concern: Margins have fallen across multiple periods, and you can identify costs rising faster than revenue, or can’t explain the change.
A visibility concern: You don’t have a reliable comparison yet. Note the missing information and get the categories in order before drawing a conclusion.

4. Which numbers do you actually see each month? (4 minutes)
Name the reports you review and how often you review them. A practical starting point is a profit and loss statement, a balance sheet, and a cash summary. Depending on your business, overdue customer invoices and bills coming due may also matter.
Ask whether the underlying bank and credit-card accounts have been reconciled through the latest month. A report can look complete while transactions are missing, duplicated, or categorized inconsistently. If you can’t tell whether the numbers are current and reliable, treat them as a draft, not a verdict.
The Small Business Administration’s financial management guide explains the basic role of financial statements and cash-flow tracking. The IRS also outlines business recordkeeping in Publication 583.
A real concern: Your reports show a specific loss, cash gap, overdue balance, or unreconciled account that needs attention.
A visibility concern: You don’t receive or review useful monthly reports. Missing information can feel like impending trouble, but the first step is to make the numbers visible.
5. Can you name the worry, and attach a number to it? (4 minutes)
Take the worry you had in mind when you started. Put it in one sentence. Then try to attach a number, a date, or a business decision to it.
“Cash might get tight” becomes “Cash may fall below $8,000 before the next two invoices are collected.” “Taxes are looming” becomes “I need to confirm the estimated payment amount and due date.” “Sales feel busy but something is off” becomes “Gross margin is down three points compared with last quarter.”
If you can identify a number and a deadline, you have something to investigate or act on. If you can’t, write down what information is missing and who can help you find it. Either way, you have a next step. Vague dread is not a diagnosis.
What your 20 minutes told you
You may have found a real issue that needs prompt attention. You may have found that the facts are not organized well enough to tell. Those are different outcomes, and neither requires you to solve everything tonight.
Write down the three most important follow-ups: the question to answer, the person responsible, and the date to revisit it. Keep the list short. A clear next step is more useful than a long list of worries.
For a repeatable process, monthly accounting for small business should do more than produce reports. It should help you understand what changed, what matters now, and what deserves attention next. At Tier 5, the monthly review meeting is the product: Thirty minutes a month with someone who has seen 30 years of businesses like yours, to review your results and talk through the decisions in front of you.
You can read more about Tier 5’s bookkeeping and monthly accounting services or revisit how much cash you should actually have in the bank.
Start with a conversation. Contact Tier 5 to discuss what would make your numbers clearer.
Tier 5. The Co-Pilot you can trust.
This article provides general information only and is not financial or tax advice. Your situation depends on your business and circumstances. Consult an appropriate professional about your situation.
But a worry without a number behind it is hard to answer.